Track My Order

📦 Track My Order – Get Cuisine Shop

Once your order has shipped, you will automatically receive a confirmation email containing your tracking number and a direct tracking link.

🔍 How to track your package?

  1. Check your shipping confirmation email;
  2. Click on the tracking link included in the message;
  3. Or use your tracking number directly on the corresponding carrier's website.

🚚 Delivery Carriers

🇨🇦 Canada

We notably collaborate with:

  • Canada Post;
  • Purolator;
  • UPS.

🇪🇺 European Union & 🇬🇧 United Kingdom

Deliveries may notably be handled by:

  • La Poste / Colissimo;
  • local postal services;
  • international logistics partners.

🌍 International Tracking

For some international shipments, tracking can also be viewed via:

  • 17Track (universal international tracking).

👉 The carrier is automatically selected based on:

  • the delivery address;
  • the destination country;
  • the package weight;
  • the chosen delivery method.

⏱️ Estimated Delivery Times

🇨🇦 Canada

  • Standard Delivery: 5 to 7 business days
  • Express Delivery: 2 to 3 business days

🇪🇺 European Union

  • Standard Delivery: 10 to 20 business days
  • Express Delivery: 5 to 10 business days

🇬🇧 United Kingdom

  • Standard Delivery: 10 to 20 business days
  • Express Delivery: 5 to 10 business days

🇺🇸 United States

  • Standard Delivery: 7 to 15 business days
  • Express Delivery: 3 to 7 business days

🇦🇺🇳🇿 Australia and New Zealand

  • Standard Delivery: 15 to 25 business days
  • Express Delivery: 7 to 14 business days

👉 Times begin after order processing and shipment, typically within 1 to 2 business days.

⚠️ Times may exceptionally vary due to:

  • weather conditions;
  • periods of high activity;
  • customs procedures;
  • or carrier delays.

❓ Can't find your tracking number?

Before contacting us:

  • check your spam folder;
  • wait 24 to 48 hours after shipping confirmation for the carrier to scan the package.

If you still cannot find your tracking:

📧 contact@getcuisineshop.com

Please include:

  • your order number (#GCS…);
  • the email address used during purchase.

📞 Need help?

Our team remains available to assist you.

📧 Email: contact@getcuisineshop.com
📱 WhatsApp / Phone: +1 514 604 9589

⏱️ Usual response time: 24 to 48 business hours.

👉 We will be happy to assist you.