Privacy Policy

🔐 Privacy Policy – Get Cuisine Shop

Last updated: May 19, 2026

At Get Cuisine Shop, protecting your personal information is a priority. This policy explains how we collect, use, store, and protect your data in accordance with applicable laws in Canada, Quebec, the United States, the United Kingdom, Australia, New Zealand, and the European Union, where applicable.

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

As part of our business activities, we may collect the following information:

  • first and last name;
  • mailing address;
  • email address;
  • phone number;
  • order and delivery information.

When you browse our site, certain technical data may also be automatically collected:

  • IP address;
  • device type;
  • browser;
  • operating system;
  • browsing data.

This information primarily allows us to:

  • ensure site security;
  • prevent fraud;
  • and improve user experience.

ARTICLE 2 – DATA USE

Your personal information may be used to:

  • process and deliver your orders;
  • manage payments, returns, and refunds;
  • communicate with you regarding your order;
  • provide customer support;
  • prevent fraudulent activities;
  • improve our services and our site;
  • send marketing communications when consent is required.

ARTICLE 3 – CONSENT

Obtaining consent

When you provide your personal information to:

  • make a purchase;
  • validate a payment;
  • arrange a delivery;
  • make a return;

👉 you consent to its use for these specific purposes.

For any other use, particularly marketing communications, separate explicit consent may be requested.

Withdrawal of consent

You may withdraw your consent at any time by contacting us at:

📧 contact@getcuisineshop.com

ARTICLE 4 – MARKETING COMMUNICATIONS (EMAIL & SMS)

📧 Emails

Promotional emails are sent only with consent where required by applicable law.

👉 Unsubscription is possible at any time via the link provided in each email.

📱 SMS

We may send:

  • transactional SMS (order, tracking, notifications);
  • promotional SMS with consent.
  • Maximum frequency: 4 messages per month;
  • Unsubscription possible at any time by replying STOP;
  • Consent is never a condition of purchase.

👉 Complies notably with Canada's Anti-Spam Legislation (CASL) and applicable regulations.

ARTICLE 5 – DATA DISCLOSURE

We may disclose certain personal information:

  • when required by law;
  • to respond to legal proceedings;
  • or in the event of a breach of our terms.

👉 We do not sell or rent our customers' personal data.

ARTICLE 6 – HOSTING AND PAYMENT

Our store is hosted by Shopify.

Data is stored on secure servers protected by recognized security measures.

💳 Payments

Payments are processed via providers compliant with PCI-DSS standards.

👉 We never have access to customers' full banking information.

ARTICLE 7 – THIRD-PARTY SERVICES

Certain data may be shared with essential partners for the operation of our services, including:

  • payment providers;
  • carriers;
  • marketing tools;
  • analytical services.

Logistics partners may include, notably:

  • Canada Post;
  • UPS;
  • Purolator;
  • international postal services.

👉 Only strictly necessary data is transmitted.

⭐ Google Customer Reviews

We may use the services of
Google Customer Reviews to collect customer reviews after purchase.

Data that may be transmitted includes, but is not limited to:

  • email address;
  • order number;
  • country of delivery;
  • estimated delivery date.

👉 This service remains subject to Google's privacy policy.

Participation in surveys remains entirely optional.

ARTICLE 8 – DATA SECURITY

We implement reasonable and appropriate security measures to protect personal data against:

  • unauthorized access;
  • disclosure;
  • modification;
  • loss;
  • or misuse of data.

These measures include notably:

  • SSL encryption;
  • restricted access;
  • secure systems;
  • protection against unauthorized access.

ARTICLE 9 – COOKIES

We use cookies notably to:

  • ensure the proper functioning of the site;
  • remember your cart;
  • analyze audience;
  • personalize user experience;
  • improve site performance.

🇪🇺 European Union & 🇬🇧 United Kingdom

For users located in the European Union or the United Kingdom, a consent banner may allow them to accept, reject, or customize non-essential cookies in accordance with applicable regulations.

Cookies can also be managed via browser settings.

ARTICLE 10 – INTERNATIONAL TRANSFERS

Certain data may be transferred outside your country of residence, particularly to:

  • Canada;
  • the United States;
  • or other jurisdictions used by our service providers.

👉 Reasonable contractual and technical measures are implemented to ensure a level of protection compliant with applicable laws, including GDPR and applicable Canadian legislation.

ARTICLE 11 – AGE OF CONSENT

By using this site, you declare that you:

  • have reached the legal age of majority applicable in your country or jurisdiction;
  • or have the required parental consent where applicable.

ARTICLE 12 – YOUR RIGHTS

🇨🇦 Canada / Quebec

In accordance with applicable laws, including Quebec's Bill 25, you may notably:

  • access your data;
  • request its correction;
  • withdraw your consent;
  • request its deletion where applicable;
  • file a complaint with the competent authorities.

🇺🇸 United States

Depending on your state of residence, you may have certain additional rights regarding:

  • data access;
  • its deletion;
  • certain advertising uses;
  • certain data sharing practices.

🇪🇺 European Union

In accordance with the GDPR, you may exercise:

  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restriction of processing;
  • the right to object;
  • the right to data portability.

🇬🇧 United Kingdom

Users in the United Kingdom benefit from similar protections under the UK GDPR.

🇦🇺 Australia

In accordance with the Australian Privacy Act, Australian users can request access to or correction of their personal information, subject to applicable legal obligations.

🇳🇿 New Zealand

In accordance with the Privacy Act 2020, New Zealand users have rights of access to and correction of their personal information.

📧 Contact Information

📧 contact@getcuisineshop.com
📞 +1 514 604 9589
📍 475 17th Avenue, Saint-Jérôme (Quebec) J7Z 4H4, Canada

ARTICLE 13 – POLICY MODIFICATIONS

We reserve the right to modify this policy at any time to reflect:

  • legal developments;
  • technical changes;
  • or improvements to our services.

👉 Any modification takes effect upon its publication on this page.