Terms of Use

🔐 Privacy Policy – Get Cuisine Shop

Last updated: May 19, 2026

At Get Cuisine Shop, protecting your personal information is a priority. This policy explains how we collect, use, store, and protect your data in accordance with applicable laws in Canada, Quebec, the United States, the United Kingdom, Australia, New Zealand, and the European Union where they apply.

1. Who are we?

Company Information

Trade Name: Get Cuisine Shop
Owner / Manager: Niandzhi Mamputu Serzh
Legal Status: Sole Proprietorship

📍 Address:
475 17th Avenue
Saint-Jérôme (Quebec) J7Z 4H4
Canada

📧 Email: contact@getcuisineshop.com
🌐 Website: getcuisineshop.com

👉 Get Cuisine Shop acts as the data controller.

2. Data collected

We may collect certain personal information including:

  • first and last name;
  • postal address;
  • email address;
  • phone number;
  • order and delivery information;
  • payment-related data (securely processed by third-party providers);
  • IP address;
  • device and browser used;
  • browsing data and cookies.

👉 We never have access to customers' full banking information.

3. Purposes of processing

Personal information is used to:

  • process and deliver orders;
  • manage payments, returns, and refunds;
  • communicate with customers;
  • provide customer support;
  • prevent fraud;
  • secure transactions;
  • improve user experience;
  • perform statistical analyses;
  • send marketing communications when consent is required.

4. Legal bases for processing

Depending on your country of residence, data processing is based notably on:

  • the performance of a contract;
  • consent;
  • legal obligations;
  • the legitimate interest of the company;
  • security and fraud prevention obligations.

5. Data sharing

Personal data may only be shared with partners necessary for the operation of our services, including:

  • Shopify;
  • secure payment providers;
  • carriers and logistics partners;
  • marketing and analytical tools;
  • customer communication platforms.

Partners may include:

  • Canada Post;
  • Purolator;
  • UPS;
  • international postal services.

👉 We do not sell or rent our customers' personal data.

6. International transfers

Some data may be transferred or processed outside your country of residence, particularly in Canada or the United States.

👉 Reasonable contractual and technical measures are implemented to ensure a level of protection compliant with applicable laws.

7. Data retention

Personal information is retained only for the duration necessary for the purposes provided by this policy or in accordance with applicable legal obligations.

Examples:

  • order data: up to 7 years;
  • marketing data: until consent is withdrawn;
  • cookies: according to their specific duration.

8. Your rights

🇨🇦 Canada / Quebec

In accordance with applicable laws, including Quebec's Law 25, you may notably:

  • access your data;
  • request their correction;
  • withdraw your consent;
  • request their deletion when applicable;
  • lodge a complaint with the competent authorities.

🇺🇸 United States

Depending on your state of residence, you may have additional rights regarding:

  • data access;
  • their deletion;
  • certain advertising uses;
  • certain data sharing practices.

🇪🇺 European Union

In accordance with the GDPR, you can exercise:

  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to object;
  • the right to restriction of processing;
  • the right to data portability.

🇬🇧 United Kingdom

UK users benefit from similar protections under the UK GDPR.

🇦🇺 Australia

In accordance with the Australian Privacy Act, Australian users can request access to or correction of their personal information subject to applicable legal obligations.

🇳🇿 New Zealand

In accordance with the Privacy Act 2020, New Zealand users have rights of access and correction of their personal information.

📧 Exercising your rights

Any request concerning your personal data can be sent to:

📧 contact@getcuisineshop.com

9. Cookies and similar technologies

We use cookies notably to:

  • ensure the proper functioning of the site;
  • remember certain preferences;
  • measure audience;
  • improve performance;
  • personalize the user experience;
  • propose certain advertising content when consent is required.

🇪🇺 European Union & 🇬🇧 United Kingdom

For users located in the European Union or the United Kingdom, a consent banner may allow them to accept, refuse, or customize non-essential cookies in accordance with applicable regulations.

10. Data security

We implement reasonable and appropriate security measures to protect personal information against:

  • unauthorized access;
  • disclosure;
  • modification;
  • loss;
  • or misuse of data.

These measures notably include:

  • HTTPS protocol;
  • restricted data access;
  • secure systems;
  • fraud prevention measures.

👉 Payments are processed in accordance with PCI-DSS standards.

11. Marketing Communications (Email & SMS)

In accordance with applicable laws, including Canadian CASL and certain European regulations:

  • no marketing communication is sent without consent when required;
  • unsubscription remains possible at any time;
  • emails include an unsubscribe link;
  • promotional SMS messages can be stopped by replying STOP.

👉 Consent to marketing communications is never a condition of purchase.

12. Policy Changes

This policy may be amended at any time to reflect:

  • legal developments;
  • technical changes;
  • improvements to our services.

👉 Any updates will be posted on this page with an indication of the revision date.